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Managerial Accounting

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Balanced Scorecard: Learning & Growth

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Which of the following statements is/are true about the Learning and Growth Perspective of the Balanced Scorecard?

Select ALL that apply.

A

Because the Learning and Growth Perspective of the Balanced Scorecard is measured more with qualitative metrics, it is weighted less in importance than other perspectives.

B

The Learning and Growth Perspective of the Balanced Scorecard focuses upon how well the company recruits, retains, and develops its employees.

C

The Learning and Growth Perspective works to understand the organization's health of its members via metrics such as employee satisfaction, employee skills, and employee training.

D

As part of the Learning and Growth Perspective, employers focus upon ethics violations as the major measure of growth in employee skills.