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Managerial Accounting

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Basics of Balanced Score Card: Perspectives

MGRACT-OW7TP6

Which of the following statements is/are true about the various perspectives used in the Balanced Scorecard?

Select ALL that apply.

A

The various perspectives use metrics and measures of performance that are appropriate to the organization and its industry.

B

The various perspectives intend to look across all parts of the organization to assess whether the entity is working together towards common strategic goals.

C

The learning and growth perspective works to evaluate how well the organization both recruits and retains its employees, using the exclusive measures of employee satisfaction and skill assessment.

D

The four most common perspectives used in the Balanced Scorecard are the financial perspective, the customer perspective, the internal process perspective, and the learning and growth perspective.