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Which of the following statements regarding the cost of quality is/are true?
Select ALL that apply.
Cost of quality is the cost of a customer service division in an organization.
Cost of quality means that the product or service was produced with the highest possible standards for creating the ultimate product.
Costs of quality may include reworking a product, testing the product, providing field service, or replacing a product.
The cost of quality is the accumulated cost of creating a product that is of insufficient quality.