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What does The scarlet letter had not done its office mean? (137)
Hester feels no shame or regret for her sin.
The townspeople have not learned from Hester's sins.
The scarlet letter has not driven her back to God.
Hester has moved on from her past sin despite the Puritans' intent to never let her forget it.
The Puritan leaders have forgiven Hester and wish her to remove her badge.