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Amy believes it is completely rude when people answer their cell phones in class. One day, however, Amy answers an urgent call from her mother during class. Amy tells herself that answering a cell phone call in class is not really that rude, after all.

Which theory best explains why Amy adopted this new attitude?

A

Frustration-aggression.

B

Two-factor theory.

C

Contact.

D

Social impairment.

E

Cognitive dissonance.

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