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Some grocery stores have floated the idea of a drive-through window that allows customers to order ahead of time and to pay at the drive-through window at the time of pick-up.

Which of the following would be the biggest weakness of the proposed system?


Not all items a customer may want could be offered in every store.


Other people who did not order may try to pick up the items.


Not all customers would know ahead of time exactly what they would need.


A back-up at the drive-through window could cause problems with parking for regular in-store customers.


Customers would not be able to receive pharmaceutical drugs at the grocery’s food drive-through window.

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