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A local business has dictated that employees will not be able to have cell phones on the customer floor; instead, the phones will be stored in individual lockers in order to improve customer service.

Which of the following, if true, would most weaken the business’ argument?

A

A national study indicates that the majority of adults spend four to five hours on their cell phones daily.

B

A local survey indicates that employees prefer to have their phones close by in case of emergencies.

C

An internal study of the business indicates that employees are on their phones when customers are not around.

D

Customer satisfaction surveys of the business indicate a 99% approval rating.

E

Anecdotal evidence suggests that many employees use their phone to show customers various products offered online by the company.

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