Mr. Hi and Ms. Lo are both trying to secure a contract with Right Company to replace the entire company’s copy machines. They both place machines in different sections of Right Company in a test run. Mr. Hi’s section requires a few service calls, while Ms. Lo’s section does not need any service calls.
Ms. Lo states that since there were many more people in her section yet her machines did not require any service calls, she has a better quality machine to offer Right Company.
What data would be the most beneficial for Ms. Lo to present to strengthen her argument?