Software Considerations

Browser

Whenever possible, we recommend that you use the latest versions of Google Chrome, Firefox, or Safari to view our site. If you are using IE 11, you will have no issues using our site. However, versions 10 and below will likely have minor usability/UI issues due to compatibility of Javascript.

Security and Privacy

Payment Processing

All transactions on Albert.io go through Stripe, our payment processing vendor. Stripe allows us to be compliant with PCI and ensures that your transaction data is secure.

SSL

We use 256 bit SSL encryption for all actions on our site that exchange personal information such as usernames, emails, passwords, and credit card information.

Privacy

Under no circumstances do we ever sell or share user data with external parties, except in the operation of our own platform. Your data and info is safe with us.

Devices

Desktops

We were first built for desktops so as long as your screen size is over 11”, you should have no issues rendering our website.

Notebooks

We support Chromebooks and all other cloud-based personal computers. All you need is an internet connection and a modern web browser.

Tablets

Tablets should have a very similar experience to desktops and we are compatible with any Android or iOS tablet.

Smartphones

As long as you have an internet connection, you can use Albert.io through any smartphone browser, although the rendering will not be as usable as on a desktop or tablet. Stay tuned for the launch of our native mobile apps!

Email Deliverability

To make sure you can receive critical emails from us, like account verification and password reset emails, ensure that your network’s spam filters allow emails sent from Albert.io and mandrill.com. If our emails bounce when trying to send to you, your email will be added to a blacklist to protect our sending reputation.

Operating Systems

Since Albert.io runs solely as a web application, it requires no downloads and thus it does not matter whether you are using Windows or Mac.